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All orders are discreet in plain packages. Our address is not on the package. The package will be addressed to you with SIND.
We use COURIER POST for New Zealand nationwide.
FLAT RATE $10.00 no matter how big or small the package is.
FREE DELIVERY in Invercargill city only with post codes 9810 and 9812. We will email you soon as your order is completed to arrange a time for us to deliver your package discreetly.
CLICK AND COLLECT SERVICES we will contact you by email when order is completed to arrange a time for you to pick up your package.
Please choose carefully, because the nature of our business. Our products, we can not refund if you change your mind. If the products you have received are faulty we will meet our obligations under the Consumers Guarantees Act. Faulty products.. to return a product to us must be done in 7 days. For a replacement if we can not replace the product we will give you a full refund.
- Monday 10am-5.30pm
- Tuesday 10am-5.30pm
- Wednesday 10am-5.30pm
- Thursday 10am-5.30pm
- Friday 10am-5.30pm
- Saturday 10am -4pm
SUNDAYS we are closed. Public Holidays (stat days) we are closed.
(SUNDAYS) If you need products off us, just contact us through the CONTACT PAGE or FACEBOOK www.facebook.com/www.sinderellas.co.nz we will arrange a time to meet at the shop.
We can guarantee that we will ship your order in 24hrs after placing a order.
BACKORDER can take up to two to three weeks arriving. After placing a order with Backorder we will advise you estimate time of arrival.
We take payments with Visa, Debit Cards, Laybuy, Afterpay and Bank Tranfers (Bank Tranfers if we haven’t received a payment in 24hrs after placing your order. We will send you a text reminder, We can only hold this order for 24hrs as we only have so much stock on hand)